About

Instructor Profile

All tuition is provided by the Principal of the School, Mark Melbourne. Mark has nearly 30 years driving experience and has been a DVSA approved driving instructor for the past 13 years, having qualified with the Instructor College and spent 2 years with BSM before setting up his own driving school.

Having grown up in Bath, Mark has excellent knowledge of the local area – and of the test centre locations in Chippenham and Trowbridge.

In his dealings with pupils, he is relaxed, patient and reliable, immediately putting new drivers at ease and helping to boost their confidence.

When not instructing, Mark enjoys rowing and sports more generally.

Teaching Style

Mark aims not just to get pupils through their DVSA test, but more importantly to develop safe, confident and considerate drivers.

He employs a pupil centric approach, adapting his teaching style to suit the individual, their strengths and weaknesses and personal learning styles. His considered approach, coupled with good attention to detail and carefully maintained lesson records, are designed to ensure that pupils get the most out of each and every lesson.

Vehicle

All tuition is provided in a modern, air-conditioned, white Suzuki Swift SZ4 DDiS, fitted with He-man dual controls and carrying the driving school livery.

Terms of Business

All lessons must be paid for in advance or at the time the lesson takes place.
Payment may be made in cash, by cheque (made payable to Melbourne School of Motoring) or by direct transfer into the business’s bank account (details will be provided to all new pupils prior to their first lesson).

Cancellations

By the pupil

If a lesson is cancelled more than one day in advance, no charge will be made.
Lessons cancelled the day before they are due to take place, will incur a charge of 50% of the appropriate lesson fee.
Lessons cancelled on the day they are due to take place, will incur the full lesson charge. These cancellation charges may be varied or waived at the Instructor’s discretion, depending on circumstances and the ability to reschedule cancelled lessons.
‘No shows’ will incur the full lesson cost and future lesson bookings will only be accepted once this has been paid.

By the Instructor

The Instructor will only cancel lessons where this is unavoidable. In such circumstances, no charge will be made for the cancelled lesson and the Instructor will endeavour to arrange an alternative lesson time for the pupil.